Human Psychology is the Employee Assistance Program (EAP) provider for the Attorney-General’s Department. Our highly qualified and experienced team of Clinicians understand the unique aspects of working for the Department, and are familiar with the structure, roles and operating environment of the organisation.
Employee Assistance Program (EAP) is a confidential employer-funded support service available to the Attorney-General’s Department employees experiencing personal or work-related concerns. Human Psychology provides a confidential and effective counselling process that is solution-focussed and practical. The service is aimed at enhancing wellbeing and mental health, and can be accessed face-to-face, by phone or skype. Asking for assistance is an act of independence and strength; this will empower you to make positive changes.
Counselling Services
EAP is provided for personal, emotional or work-related matters including:
- anxiety, depression and emotional health
- workplace conflict or disharmony
- coping with organisational change
- stress and burnout
- reactions to traumatic or distressing events
- grief and bereavement
- misuse of alcohol or other drugs
- interpersonal relationships
- marriage and family relationship difficulties
- basic financial issues (referrals to financial planners, mortgage experts can be arranged if necessary)
- schooling and study difficulties.
EAP can also provide:
- for Aboriginal and Torres Strait Islander
- for Lesbian, Gay, Bisexual and Transgender (LBGTIQ).
How can I access EAP?
Call 1300 277 924 and arrange a convenient time either via face-to face or via telehealth – phone consults or telehealth platforms. The use of EAP is never compulsory but it may be recommended if your work performance is being affected.
What does it cost?
EAP is an employer funded service which allows for staff to access 3 one-hour sessions per issue, per annum. If longer-term counselling is required, the Clinician will discussion options with you including a referral and any costs to be incurred.
Human Psychology will work hard to accommodate your preferences for a Clinician. Telephone counselling is always an option if you need to speak to someone urgently.
What about confidentiality?
Confidentiality is assured and maintained. Discussions with a Clinician remain strictly confidential. Clinicians are bound by a professional code of ethics, preventing them giving out personal details without your written consent.
In some cases, it may be helpful for the Clinician to hold a discussion with a particular person in your workplace, like your manager. This would only occur with your written consent.
