CCSA EAP

Employee Assistance Program

Employee Assistance Program

Employee Assistance Program (EAP) is an employer-funded support service available to employees, regular volunteers and immediate family members experiencing personal or work-related concerns.

 

Human Psychology provides a confidential and effective counselling process that is practical and solution-focused. The service is aimed at improving mental health and wellbeing, and consults can be accessed either in person or via phone/telehealth platforms.

 

Accessing assistance is an act of independence and strength which can empower you to make positive changes in your life.

Accessing EAP

Call 1300 277 924 to schedule a convenient time to speak with a clinician, either in-person or via phone/telehealth platforms. Accessing EAP is never compulsory, however, it may be advised if your job performance or personal life is being affected.

What does it cost?

Cancer Council SA offers an Employee Assistance Program (EAP) at no cost to all employees, regular volunteers and their immediate family members.

Each individual is entitled to two packages of four sessions per calendar year. If longer-term support is recommended, your clinician will discuss various options with you.

What about confidentiality?

Confidentiality is assured and maintained. Clinicians are obligated by a professional code of ethics, which prohibits them from sharing information provided with written consent.

 

Occasionally, it may be beneficial for the clinician to engage in a conversation with an individual at your workplace, such as your supervisor. Such a situation would only happen upon receiving your written consent.

An image of three co-workers standing in front of a conference room table

Counselling Services

EAP is provided for personal, emotional or work-related matters including:

    • • anxiety, depression and emotional health
      • workplace conflict or disharmony
      • coping with organisational change
      • stress and burnout
      • reactions to traumatic or distressing events
      • grief and bereavement
      • misuse of alcohol or other drugs
      • interpersonal relationships
      • marriage and family relationship difficulties
      • basic financial issues (referrals to financial planners, mortgage experts can be arranged if necessary).

 

EAP can also provide specific counselling services for individuals who identify as:

    • • Aboriginal, Torres Strait Islander and International people
      • Lesbian, Gay, Bisexual and Transgender (LBGTIQ).

 

Management support is also available through the Manager Assist program. This can assist with consulting and coaching services to assist management to:

  • resolve workplace issues
  • develop practical intervention strategies
  • address inappropriate/difficult behaviour coaching.

Downloads

Please click on the links below to download information.

Emergency Information

If you or someone else needs urgent support, help is available: 

If you or a friend’s life is at immediate risk, call Triple 000 straight away

Mental Health Triage Service
13 14 65

www.sahealth.sa.gov.au

Lifeline
13 11 14

www.lifeline.org.au

Beyond Blue
1300 224 636

www.beyondblue.org.au