Terms & Conditions

The following terms and conditions apply to all workshops, seminars and customised (onsite) training delivered by Human Psychology and its facilitators.
Human Psychology is a service provided by ClinPsych Psychology Services Pty Ltd trading as Human Psychology.

1. Training Fees

All fees must be paid upon enrolment by Visa or MasterCard online via our payment facility on our website.

Invoice requests for payments by Cheque or Bank Transfer are to be made to cmaloney@humanpsychology.com.au no later than 7 days prior to the event and payment must then be paid in full no later than 14 days from the date of invoice.

2. Cancellations & Refunds

Attendees are entitled to receive a refund for a cancellation under the following conditions:-

  • a)  Cancellation by Human PsychologyHuman Psychology reserves the right to cancel, postpone, re-schedule events or change venues or substitute facilitators at its discretion. Generally these possibilities would occur due to low enrolments or unforeseen circumstances. In these circumstances, a full refund will be available should alternative dates offered for the event are not acceptable.Respective refunds will be processed within 30 days and will be issued by cheque.
  • b)  Cancellation by DelegateA delegate is entitled to cancel a confirmed event booking under the following terms:-
    1. i)  All requests for refunds for cancellation must be made in writing.
    2. ii)  Where cancellation requests are approved, the following terms apply:-
      1. Cancellations given 14 days or more prior to the event, a full refund for fees already paid upfront will be provided (within 30 days via cheque) or a credit towards an upcoming event within 6 months, or transfer/substitute of attendee.
      2. Cancellations given 7-14 days prior to the event, 50% refund of fees already paid upfront will be provided (within 30 days via cheque) or credit of fees already paid towards an upcoming event within 6 months, or transfer/substitute of attendee.
      3. Cancellations given less than 7 days prior to the event, no refund is available OR full payment is requirement for unpaid enrolments. Request for transfer of attendee or credit towards an upcoming event within 6 months, or transfer/substitute of attendee, if more than 24 hours written notice has been provided.
    3. iii)  Whereby a delegate has not attended an enrolled event (no show), no refund or transfers will be approved.
3. Privacy Policy

Human Psychology collects and retains personal information as part of its booking process for the purpose of identification, payment and communication with delegates. Human Psychology respects the privacy of our delegates and the Australian privacy laws and will not release or sell delegates personal information to any company or organisation except where it is required by law by subpoena, or where there is it is necessary to protect Human Psychology’s legal rights.

Human Psychology may also from time to time, communicate with delegates about other Human Psychology services or upcoming events.

4. Photography / Videography Disclaimer

Human Psychology reserves the right to use any photography and videography taken at events held by Human Psychology without the expressed written approval of those captured within the photographs/videos. Human Psychology may use the photographs/videos in publications or other media material produced for print or digital marketing platforms contracted by Human Psychology included but limited to newspapers, brochures, magazines, books, websites, blogs and social media (Facebook, Google+, LinkedIn, Twitter etc).

Any delegate attending a Human Psychology event who does not wish to have their image used for distribution must notify the photographer /videographer or Human Psychology contact at cmaloney@broomhallyoung.com.au in writing.

5. Intellectual Property

Human Psychology holds ownership of all intellectual property (including Copyright) used during the Human Psychology workshops, seminars and onsite training sessions unless otherwise stated. This includes, but is not limited to; all text, images, videos, graphics, audio commentary, visual presentations, methodologies, processes, and any course related materials. Marketing collateral and workshop materials cannot be copied, reproduced or distributed in any form without the prior written approval of Human Psychology and its director.

6. General

Human Psychology reserves the right to video and/or audio record sessions for quality assurance and training and development purposes.

Human Psychology reserves the right to cancel, postpone, re-schedule events or change venues or substitute facilitators at its discretion. Generally these possibilities would occur due to low enrolments or unforeseen circumstances. In these circumstances, a full refund will be available should alternative dates offered for the event are not acceptable.

7. Online Merchant

ClinPsych Psychology Services Pty Ltd t/as Human Psychology has engaged Commonwealth Bank of Australia for the provision of its payment gateway solution. This online merchant is located in Australia.

8. Dispatch/Delivery of Goods

ClinPsych Psychology Services Pty Ltd t/as Human Psychology will email a Tax Invoice as proof of purchase for workshops booked and paid for online. No tangible tickets are issued or sent via post or email.  An email will be sent prior to workshops as a reminder of relevant information regarding location, date, time and inclusions ie catering and workshop materials.

Think. Feel. Perform. Better.