Employee Assistance Program (EAP) HDR Students

Shot of a group of coworkers having a meeting in an open plan officehttp://

Employee Assistance Program (EAP) is an employer-funded support service available to University of South Australia (UniSA) Higher Degree Research (HDR) candidates and their immediate family. Immediate family members includes your spouse, partner, children or others living in your household. This service is confidential and completely independent from UniSA. 


Human Psychology provides a confidential and effective counselling  process that is solution-focused and practical. The service is aimed at enhancing wellbeing and mental health, and can be accessed via face-to-face consults, by phone or virtually.


Accessing assistance is an act of independence and strength which can empower you to make positive changes in your life.

Counselling Services

EAP is provided for a variety of personal, emotional or research-related matters including:


  • anxiety, depression and emotional health
  • research degree and training difficulties
  • disengagement with research
  • friction with supervisory panel
  • stress and burnout
  • basic financial issues
  • interpersonal relationships
  • family and marital counselling
  • workplace conflict or disharmony
  • coping with organisational change
  • reactions to traumatic or distressing events
  • grief and bereavement
  • misuse of alcohol or other drugs.



EAP can also provide specific and culturally appropriate counselling services for cultural and linguistically diverse employees such as:


  • for Aboriginal, Torres Strait Islander and International people
  • for Lesbian, Gay, Bisexual and Transgender (LBGTIQ)
  • for specific cultural and linguistically diverse employees.

How can I access EAP?

Simply call 1300 277 924 and arrange a convenient time either face-to-face, by phone or virtually.
Portrait of a happy female student at the university holding a notebook and looking at the camera smiling - education concepts

What does it cost?

EAP is provided by UniSA to all HDR candidates and their immediate family members at no cost. You can access up to 4 one-hour sessions per calendar year. If longer-term counselling is recommended, your Clinician will discuss options with you including a referral and any costs to be incurred.


Human Psychology will work hard to accommodate your preferences for a clinician. Telephone counselling is always an option if you need to speak to someone urgently. The sooner you recognise any problem and discuss it with someone who can be of assistance, the easier if will be to resolve the problem.

What about confidentiality?

Confidentiality is assured and maintained. Discussions with a Clinician remain strictly confidential. Clinicians are bound by a professional code of ethics, preventing them giving out personal details without your written consent.


Emergency Information

If you or someone else needs urgent support, help is available: 

If you or a friend’s life is at immediate risk, call Triple 000 straight away

13 11 14


Mental Health Triage Service
13 14 65


Beyond Blue
1300 224 636


Women’s Safety Services
1800 800 098