SA Health EAP
Employee Assistance Program
Employee Assistance Program (EAP) is a confidential employer-funded support service available to SA Health employees and their immediate family members experiencing personal, emotional or research-related concerns. Immediate family includes your spouse, partner, children or others living in your household. Our highly qualified and experienced team of Clinicians understand the unique aspects of working for SA Health, and are familiar with the structure, roles and operating environment of the organisation.
Human Psychology provides a confidential and effective counselling process that is solution-focused and practical. The service is aimed at enhancing wellbeing and mental health, and can be accessed face-to-face, by phone or virtually. SA Health employees and immediate family have access to 4 one-hour sessions per issue, per annum.
Asking for assistance is an act of independence and strength; this will empower you to make positive changes.
Counselling Services
EAP is provided for personal, emotional or work-related matters including:
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- • anxiety, depression and emotional health
- • workplace conflict or disharmony
- • coping with organisational change
- • stress and burnout
- • reactions to traumatic or distressing events
- • grief and bereavement
- • misuse of alcohol or other drugs
- • interpersonal relationships
- • marriage and family relationship difficulties
- • basic financial issues (referrals to financial planners, mortgage experts can be arranged if necessary).
EAP can also provide specific and culturally appropriate counselling services for cultural and linguistically diverse employees such as:
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- • for Aboriginal, Torres Strait Islander and International people
- • for Lesbian, Gay, Bisexual and Transgender (LBGTIQ).
How can I access EAP?
Call 1300 277 924 and arrange a convenient time either face-to-face, via phone or teleheath.
What does it cost?
EAP is a confidential employer-funded support service, there is no cost to employees and their immediate family members.
You can access up to 4 one-hour sessions per issue, per annum. If longer-term counselling is required, the clinician will discuss options with you including a referral and any costs to be incurred. Human Psychology will work hard to accommodate your preferences for a clinician. Telephone counselling is always an option if you need to speak to someone urgently.
What about confidentiality?
Confidentiality is assured and maintained. Discussions with a Clinician remain strictly confidential. Clinicians are bound by a professional code of ethics, preventing them giving out personal details without your written consent.
In some cases, it may be helpful for the Clinician to hold a discussion with a particular person in your workplace, like your manager. This would only occur with your written consent.
Downloads
Please click on the links below to download information.
Emergency Information
If you or someone else needs urgent support, help is available:
